Unit Information
Use specific features of contact systems and technology
| Unit Label: UBU15 | QCA Accreditation: F/503/0361 | Level: Level 1 |
| Credits: 3 | GLH: 12 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 1 Certificate in Customer Service (601/4881/0) - 2216 | 2216 | 601/4881/0 |