Unit Information
Communication in customer service
| Unit Label: UBU2 | QCA Accreditation: Y/506/2085 | Level: Level 1 |
| Credits: 2 | GLH: 14 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 1 Certificate in Customer Service (601/4881/0) - 2216 | 2216 | 601/4881/0 |