Unit Information
Principles of customer service
| Unit Label: UBU21 | QCA Accreditation: J/506/2132 | Level: Level 2 |
| Credits: 4 | GLH: 34 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |