Unit Information
Support customers through real-time online customer service
| Unit Label: UBU34 | QCA Accreditation: A/506/2161 | Level: Level 2 |
| Credits: 3 | GLH: 15 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |