Unit Information
Resolve customers' complaints
| Unit Label: UBU38 | QCA Accreditation: R/506/2151 | Level: Level 3 |
| Credits: 4 | GLH: 22 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |