Unit Information
Gather, analyse and interpret customer feedback
| Unit Label: UBU39 | QCA Accreditation: D/506/2170 | Level: Level 3 |
| Credits: 5 | GLH: 24 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |