Unit Information
Exceed customer expectations
| Unit Label: UBU27 | QCA Accreditation: Y/506/2135 | Level: Level 2 |
| Credits: 3 | GLH: 15 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |