Unit Information
Carry out direct sales activities in a contact centre
| Unit Label: UBU49 | QCA Accreditation: L/503/0394 | Level: Level 2 |
| Credits: 5 | GLH: 15 |
Dependent Qualifications
| Qualification | ITEC Qual ID | Qca Accreditation |
|---|---|---|
| VTCT Skills Level 2 Diploma in Customer Service (601/4882/2) - 2217 | 2217 | 601/4882/2 |